| Information Services
Vodafone's extensive range of information
services will keep you informed, whether you're
in the office or visiting a client. If you need
to find the nearest car rental outlet or check
on the traffic ahead, we've got it covered. Easy
to use and, of course, value for money, your Vodafone
mobile phone provides a gateway to the important
news you need to know.
Vodafone Infoline
Some services (such as AA Vodafone Roadwatch)
can be accessed directly, but a convenient umbrella
number for some of the most popular information
services is the Vodafone Infoline. Dialling 2222
from your mobile gives you access to the following:
- AA Vodafone Roadwatch
- AA Weather Watch
Calls to the Vodafone Infoline are charged at
30p per minute (excluding VAT), though different
charges may apply to services accessed through
it.
Met Office
More and more business people need to travel
to meet clients and suppliers around the UK and
abroad these days. By knowing the conditions you
will face on the roads or on the railways before
you set off, you can plan ahead and ensure you
arrive for that important meeting in good time.
The latest weather information is available on
your Vodafone straight from the Met Office.
The news is sent via text messages, with inshore
weather forecasts updated three times a day, and
shipping area forecasts every six hours.
Dial 08700 767 838 from your Vodafone mobile
phone to access this service.
AA Vodafone Personal Roadwatch Service
"You're cruising home on the A62 when suddenly
you're nose to tail. What's the hold-up? How long
is the jam? Would it be quicker turning off at
the next junction and taking another route? Dial
2222 from your Vodafone mobile to get the answers.
It's quick - the system automatically locates
you and gives you the latest traffic information
for your area.
It's comprehensive - you can get details on specific
motorways or A roads.
To use AA Roadwatch:
Press 1 for a live traffic report for a specific
motorway
Press 2 for a live traffic report for a specific
A road
Press 3 for regional information on traffic around
the UK
Press 4 for regional information on weather around
the UK
Press * for instructions
It usually takes less than a minute to get the
information you need. And with calls costing only
45p per minute (Inc vat), can you afford not to
find out?".
Please note that Corporate customers on a mobile
virtual private network (MVPN) will need to add
a 981 prefix before dialling 2222.
Vodafone Directory Assistance and International
Directory Enquiries
When you need to find a number and get through
fast, Vodafone's Through Connect service can help.
Dial 197 from your Vodafone. An operator will
find the number and connect you to it straight
away. This is especially useful if it is not convenient
to write a number down and then dial it (like
when you're driving using a hands-free kit).
You can also find out international numbers by
dialling 197.
Calls to 197 cost 50.2p per minute (excluding
VAT).
Customer Care
Sometimes problems can't be avoided. But sorting
them out is as quick and easy as calling Vodafone's
Customer Care team. Just phone 191 from your mobile
and the team will do all they can to make sure
you're getting the service you need.
This service is free from a Vodafone mobile. From
a fixed-line phone it will be charged at the standard
rate and you will need to dial 07836 191 191.
Emergency Services
For Police, Fire or Ambulance services, dial
999 or 112.
All calls to the emergency services are free.
Premium Rate
Vodafone provides cost-effective audiotex services
to Information and Service Providers in the Premium
Rate market, through a range of managed Interactive
Voice Response (IVR) facilities.
For more information about these services contact
Vodafone enquiries: 08700 700900
Vodafone Voice Services
Digital quality interactive and passive voice
response services with Call Forwarding, Live Feed,
connection to Host Databases, Mass Access and
more. Example services are traffic and weather
information, sports results and share prices.
Vodafone Fax Services
Ideal for remote workers needing to access detailed,
specific information. A fax on demand facility
using the latest fax technology. Customers call
in to poll retrieve fax information automatically.
Example services are weather information, auction
catalogues, product updates and estate agent details.
Scoot
Do you need the name of a nearby taxi firm, a
hotel in a town you’re visiting or a new
supplier for your business. Dialling 333 from
your Vodafone mobile connects you to Scoot, the
ultimate business directory with listings for
over two million companies.
Tell the operator what service or the type of
business you're looking for, and the information
will be relayed to you both verbally and via text
message. On some mobiles you can instantly dial
the required number without having to re-key it,
or you can save it to your mobile phone’s
memory to refer to later.
Scoot is available 24 hours a day, 365 days a
year, and is FREE to Vodafone customers.
Information Alerts
Whatever business you're in, it pays to have
the latest information. But when you're out of
the office it can be hard to get the details you
need, just when you need them.
Now you can arrange for valuable information,
from share prices to the latest business news,
to be sent to your mobile as a text message. So
you don't have to find the information because
the information finds you.
Operator Services
Whether you need a number, help getting connected
or you simply want to talk with someone about
your mobile phone, Vodafone's operator services
can help.
Vodafone Operator
Dial 100 from your Vodafone to speak to an operator.
This call is free.
You can also reach the Vodafone operator from
a fixed-line by calling 07836 1100. This call
is charged at the standard national rate.
Vodafone Directory Enquiries
If you're looking for a telephone number, just
call 192 for the Vodafone Directory Assistance
service. Our operators will help you to look for
a telephone number anywhere in the UK.
Best of all, if you're on the move and dont have
a pen and paper, we'll send you the telephone
number you need as a text message. You can then
add the number to your phone memory - or simply
call it.
Each call costs 60p (inc VAT) and you can ask
for up to two numbers. There is no additional
charge for the associated text message.
Short Message Service
Quick and easy to obtain no matter where you
are. Information delivered direct to Vodafone
customers via a text message on the mobile phone
display. Ideal for delivery of share prices, sports
results or weather information etc.
Vodafone Premium Web Rate
Immediate access to the Internet for business
people who need information quickly. Access to
designated websites using a premium rate number
- avoids the need for online registration and
credit card transactions.
Vizzavi
Vizzavi puts the power of the Internet in your
hand. It's a portal service that lets you access
a variety of internet services from your mobile
phone. If your job keeps you on the move, you'll
find vizzavi will help you keep in touch through
e-mail, text messages and information delivery.
Home Page
Your home page is your personalised link to vizzavi.
Together, we set it up to suit your individual
or company needs. It gives you online access to
business news, the latest weather and travel details
and a range of other information.
E-mail Alerts
One of the best things about e-mail is its speed.
And with e-mail alerts you can stay one step ahead
of the competition. Whether you're waiting for
an important message or want regular updates,
vizzavi sends you a text message as soon as an
e-mail hits your inbox.
E-mail
E-mail is indispensible to modern business communications.
And now, with vizzavi, you can take it with you
when you leave the office. You can send, receive
and organise your e-mails from your mobile phone.
Text Message
Text Messaging is an economical way to stay in
touch. Vizzavi gives you a full range of text
facilities, which you access through your home
page.
Information Alerts
Perhaps you want to know when a share price hits
a high? Or maybe you're waiting to hear whether
a contract gets signed before the deadline? Whatever
you need to know, with information alerts you
can have that breaking news sent directly to your
mobile.
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