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Use How To Use Voicemail
:
Voicemail is set up and ready to use on all T-Mobile
phones (It's activated on pay as you go phones
as soon as you've made your first chargeable call)
It's free for you to receive and store messages
and there's no charge for listening to them as
long as you're calling from your T-Mobile phone
within the UK.
Standard voicemail lets you store up to ten messages,
each up to 90 seconds, for up to three days. You
can increase this with voicemail extra.
Record your greeting
A personal greeting lets callers know they're
through to the right person. To record your personal
greeting:
Call your voicemail, listen to the announcement
and select option 2 (To record a personal greeting).
Record your message. It's simple to do it again
if you don't like it.
Check your messages
An indicator or shows you've received a voicemail
message. To pick up your messages
- If your phone has an envelope button, press
that.
- Or press and hold the 1 key.
- Or select 'voicemail' from your phone's menu.There's
no charge to pick up messages (within the UK)
but pay as you go customers need to be in credit.
Call return
After listening to a voicemail message simply
press the # key and return the call straight away.
No long numbers to remember or searching for a
pen and paper. Just press # and return the call.
Using your voicemail service is free using T-Mobile
(UK) within the UK. If you use call return you
will be charged to return the call as per your
price plan.
Using your voicemail service whilst roaming will
be charged as per the normal roaming voicemail
service. Call return will be charged as though
you were in the UK. Access to and charging for
the voicemail service will continue whilst you
use call return.
Set a voicemail PIN
This protects your voicemail and lets you pick
up your messages from any touch-tone phone. Pay
monthly customers can also use it to pick up messages
from abroad:
Call your voicemail.
Select 'Personal options' followed by 'To change
mailbox features' or 'Administrative options'
and follow the instructions.
Checking your messages from any phone
This protects your voicemail and lets you pick
up your messages from any touch-tone phone. Pay
monthly customers can also use it to pick up messages
from abroad:
- Call your T-Mobile number.
- Interrupt your voicemail greeting by pressing
#.
- Enter your PIN number.
- Listen to your messages.
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